Our Staff

Charles Young NBC-HIS

Owner

Charles has been a Columbia area native his whole life. Charles attended Hammond Academy for high school and Midlands Technical College for civil engineering. Charles started working at Young’s hearing aid service in 1980. He had an interest in taking over the family hearing aid business that his father started in 1953. His father, (Charlie’s grandfather), was the first Eye, Ear, Nose and Throat doctor in the Columbia area. What Charles loves most about saving hearing lives is watching the facial expressions on patients when he fits them with their very first set of hearing aids, or a new improved set and they can hear the magnificent improvement the latest technology makes in their hearing. He does not subscribe to the theory that honesty is the best policy. For him, honesty is THE ONLY POLICY. If it were the best, that means there is something else to choose from that is not honest and he cannot and will not be that way. Outside of saving hearing lies, Charles is a volunteer lay Pastor of a church for the past 11 years, is a volunteer chaplain at Lexington Medical Center. His hobbies include cooking, volleyball, flying as a private pilot, scuba diving, being an amateur radio operator, and many more.

Joy Parris

Patient Care Coordinator/Hearing Instrument Specialist Apprentice

Joy Parris joined Youngs Hearing Aid Service in May 2025 and serves as a Patient Care Coordinator and Hearing Instrument Specialist Apprentice. In her role, she enjoys helping patients feel welcomed, supported, and comfortable throughout their hearing healthcare journey while continuing to develop her knowledge and skills in hearing instrument sciences.

Joy brings a strong background in education and service to her work. She holds a Bachelor of Arts in Liberal Studies with an emphasis in Education, a concentration in History, and a minor in Religion. She is also pursuing a Masters degree in Instructional Design and Technology.

Before entering the hearing healthcare field, Joy spent 12 years teaching in the private school sector. Her experience as an educator strengthened her ability to listen, communicate clearly, explain information in an understandable way, and work patiently with individuals and families –skills that translate naturally into patient care.

As a Hearing Instrument Specialist Apprentice, Joy is continuing her professional training in hearing healthcare and hearing technology while gaining hands-on experience at Youngs Hearing Aid Service. She is passionate about people communicating more effectively and maintain meaningful connections with their families, friends, and communities.

Outside of the office, Joy enjoys, podcasting, videography, communications and media, instructional design, traveling spending time with family, and working on creative projects.

She also enjoys serving in her church and participating in projects that strengthen families and communities.

Joy believes every patient deserves to be treated with patience, dignity, compassion, and respect, and she looks forward to hearing each person who visits Youngs Hearing Aid Service feel welcomed and cared for.

Daryl Parris

Patient Care Ambassador

Daryl is from Savannah, GA, and has lived as close as Florida and as far as Texas in his scholastic endeavors. He is a former trucker, and currently a professional musician, small business owner, and entrepreneur, as well as a lover of all things science. He joins the team as an apprentice in anticipation of making his own mark on the Midlands as a Hearing Instrument Specialist, providing proficient patient care and excellent customer service.

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

5 out of 5 Stars based on 21 Reviews on Google.

Best hearing store in Columbia SC. Owner and staff are super friendly and take the time to explain everything to you.

Reviewer Profile Photo Charles Abreu, on Google

These are some of the nicest people you will ever do business with very gracious Helpful and fair

Reviewer Profile Photo Dana Price, on Google

I’m always impressed with the patience and kindness shown me. And expertise!! Charles Young is wonderful!!

Reviewer Profile Photo Laura keever, on Google

Mr. Young gives exemplary service! He practice what he preaches! He is very patient, kind, and does very good quality work.

Reviewer Profile Photo Elaine Grant, on Google

They are very helpful. Quick to give service. Pleased with them

Reviewer Profile Photo Pearl Sines, on Google

Charlie is just great. Never had aids before and he has helped me get adjusted to their use. Thank you my friend. The staff ia very helpful and pleasant as well.

Reviewer Profile Photo James Conger, on Google

We’ve been going to Young’s for a few years. Charles & Joy (previously Lynn) are very courteous, patient, & accommodating. Staff are concerned about their customers & provide assistance as needed. Thank you for all you do. We appreciate you. Richard & Cynthia

Reviewer Profile Photo Cynthia, on Google

I drive my 89-year-old mother about an hour through rush hour to get to this hearing aid center, and it is well worth it. Knowledgeable, experienced, kind, efficient, and takes affordability into consideration. Receptionist is friendly and on top of things. Office environment is warm and welcoming.

Reviewer Profile Photo BuckleyMalakie Family, on Google

Very pleasant gentleman always very willing to help do something for you.

Reviewer Profile Photo Lois Witkowski, on Google

Charley and his staff are very knowledgable, friendly and professional. You will not go wrong letting him handle your hearing issues. Highly recommend.

Reviewer Profile Photo Sam Moss, on Google

Happy to find good service for aging hearing aides.

Reviewer Profile Photo Patricia, on Google

Professional and very thorough exam. Hearing aids work great.

Reviewer Profile Photo John Hustus, on Google

Dr Young is always professional and friendly. He is always willing to try to solve any situation.

Reviewer Profile Photo Sallie Richardson, on Google

Always super helpful!

Reviewer Profile Photo Stephanie Arnett, on Google

Mr. Young is wonderful and so is the staff. Not only great products for hearing but also conversation about delicious recipes since he is also a terrific chef!

Reviewer Profile Photo SaMa7 Whitney, on Google

Staff are very friendly. Charlie is a great guy! Very pleasant and will make sure you get what is best suited for your needs. You're going to be a satisfied customer!

Reviewer Profile Photo Jane Metts, on Google

Best hearing aid guy in town!

Reviewer Profile Photo Matt Ryan, on Google